FAQ'S

How long will it take to receive my order?

It depends where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take 7-16 days. Delivery details will be provided in your confirmation email.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea or ground) and the weight/volume of the product. Different shipping companies have different rates, so it is best to check and compare which one is the most affordable and cheapest. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that allows buyers to shop with confidence on our website. You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake

Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders are shipped before we can process the cancellation. So if you cancel your order but still receive the package, please continue.